Veterans Choice Program (VCP) Phone Line Imposter
April 27, 2017
It has come to VA’s attention that a phone line has been set up by an unknown party to potentially “mimic” the VCP phone line. This imposter phone line may be intended to reach Veterans who inadvertently dial the VCP number incorrectly.
VA is taking this seriously, and VHA Office of Community Care has reported the “mimic” line to the VA Office of Inspector General for a possible civil or criminal investigation.
“Mimic” Phone Line
The phone line established to “mimic” the VCP phone line is 1-800-606-8198. You know you have reached the wrong VCP phone line when:
- The phone line offers callers a $100 rebate if the caller provides a credit card.
- The phone line does not state the caller has reached U.S. Department of Veterans Affairs or the VCP phone line. Be aware that this phone number incorrectly confirms callers had reach the VCP if the caller asks that question.
VCP Phone Line The correct VCP phone line is 1-866-606-8198. This line is for Veterans to check their eligibility for the VCP and ask questions about the program.
If you are unsure if you have reached the correct phone line, hang up and dial 1-866-606-8198 again. The phone line will state the caller has reach the U.S. Department of Veterans Affairs.
Keep updated & let us know how we’re doing.
This also includes the State Veteran Cemeteries across the nation to include the 4 in Texas.
VA now Providing Online Daily Burial Schedules
for its National Cemeteries
The Department of Veterans Affairs (VA) recently announced a new online Daily Burial Schedule (DBS) for all VA national cemeteries, which will allow families and loved ones to retrieve time and location information for those being interred, via its National Cemetery Administration (NCA) website. “We pride ourselves on continuously improving customer satisfaction and meeting the wishes of Veterans and their loved ones,” said interim Under Secretary for Memorial Affairs Ronald E. Walters. “We want manageable information for anyone wishing to pay their respects.”
The new feature is available to anyone with a smartphone, tablet or computer. Families may also opt out of using this service. Schedules of interments are posted online and updated hourly at: www.cem.va.gov/dailyburialschedule.The public can search by national cemetery or last name. DBS will give the scheduled committal service date and time, location of the cemetery and funeral home providing services. The location of the committal shelter will be provided at the cemetery. In addition, users may also navigate to the specific VA national cemetery website for directions and further information.
VA operates 135 national cemeteries and 33 soldiers’ lots and monument sites in 40 states and Puerto Rico. More than 4 million Americans, including Veterans of every war and conflict, are buried in VA’s national cemeteries. VA also provides funding to establish, expand, improve and maintain 105 Veterans cemeteries in 47 states and territories including tribal trust lands, Guam, and Saipan. For Veterans not buried in a VA national cemetery, VA provides headstones, markers or medallions to commemorate their service. In 2016, VA honored more than 345,000 Veterans and their loved ones with memorial benefits in national, state, tribal and private cemeteries.